How Shibaura Machine’s Die Casting Parts Department Minimizes Downtime

ELK GROVE VILLAGE, IL, December 6, 2021 - 

Uptime, efficiency, quality. At Shibaura Machine we strive to offer our customers the highest performance and best return on their die casting machine investment in the industry. Our vertically integrated philosophy plays a large role in our ability to do this, by controlling the quality process in-house from design to manufacturing and after sale support. In doing so, we have built an efficient and responsive parts department which ensures your factory is able to continually run smoothly with minimal machine downtime. 

High Quality Parts Support

Shibaura Machine Company, America's die casting parts department has been keeping our customers up and running for almost 50 years. Whether it be an unprecedented breakdown, preventative maintenance requirements, or spare parts recommendations, our parts team prides itself on communication and ensuring customers get what they need quickly.

Oftentimes, customers may not know exactly what part their machine requires. The parts department is experienced in preparing drawings and walking the customer through the process to order the correct part the first time. Making the process simple and straightforward, they clarify the parts discussed to ensure customers are getting exactly what they require.

Additional highlights include:

• Most machine parts inventoried in stock and ready to ship
• 95% next day shipment  
• Same day shipment available on in stock items

Contact Our Die Casting Parts Department Today

Connecting with the die casting parts department is easy. Whether you need to set up a Microsoft Teams meeting for a face to face discussion on parts or want to send a quick email with your inquiry, the team is readily available. Please find our contact information below and we look forward to hearing from you.

• Phone: (888) 593-1616 Option 1, 2, 1
• Email: dc-parts@shibaura-machine.com