This is Exactly What You Can Expect from Your Injection Molding Machine Warranty

ELK GROVE VILLAGE, IL, December 8, 2020 – Owning injection molding machinery is a significant investment. The warranty offered alleviates part of the stress by protecting your investment. For this reason, a lot of companies offer warranties on their injection molding machinery. However, not a lot of these companies can beat our industry-leading 4-year limited warranty while also being the true manufacturer of the equipment, not just the machine assembler.

With more control over the equipment processes and as a truly comprehensive manufacturer, Shibaura Machine is able to go above and beyond when it comes to offering customers a superior product and warranty. Where many competitors are dealing with third party generic components to assemble their machines, that is never the case with us. 

Remind Me, What Does the Injection Molding Machine Warranty Cover? 

Both the all-electric injection molding machine warranty and hydraulic injection molding machine warranty offered by Shibaura Machine within the USA and Canada covers any repair or replacement of parts due to a defect in materials and workmanship under normal use except those few parts listed under “what is not covered” (ask us for that list if you don’t already have it). 

Breaking it down, we offer one of the longest warranties in the industry that covers the full spectrum of your machine. 

Our all-electric injection molding machine warranty includes:

• Shibaura Machine Manufactured Parts - 48 Months 
• AC Servo Motors & Printed Circuit Boards, including Servo Drivers - 36 Months 
• Material Processing, Screw Barrel, and Non-Return Valve - 12 Months 
• Repair Labor Including Travel Expenses - 12 Months 
• Non-Shibaura Manufactured Parts - 12 Months Barrel Heater Bands 

Our hydraulic injection molding machine warranty includes: 

• Shibaura Machine Manufactured Parts - 48 Months 
• Printed Circuit Boards - 36 Months 
• Material Processing Screw, Barrel, and Non-Return Valve - 12 Months 
• Hydraulic Components - 12 Months 
• Repair Labor Including Travel Expenses - 12 Months 
• Non-Shibaura Manufactured Parts - 12 Months 
• Barrel Heater Bands - 12 Months

What Can I Expect From My Warranty?

In a few words: reliability, peace of mind, and convenience.  

In life, there is never a good time for things to break down or malfunction. With any issue, you call us directly- no third party parts dealers. We work for you to get the right parts out quickly the first time. All warrantied parts are shipped prepaid for “Next Day Delivery”. We realize having equipment down is stressful enough, getting it fixed shouldn’t be. 

Need to place a warranty claim or have questions on coverage? We now offer coverage details and the convenient option of filling out your claim form online.