Parts
15
Million $ parts <p> Inventory
95
% Next day part <p> shipment
15
Parts personnel
10
Average years of <p> experience
Over our past 47 years in North America we have learned even the best machines require quick and reliable parts support. With an installed machinery base of more than 25,000 machines in the Americas, Shibaura Machine maintains a large spare parts inventory, currently more than US$15,000,000, primarily in our Chicago-area parts warehouse, but with additional stocking locations in the USA, Canada, Mexico, and Brazil.
- Shibaura Machine has an experienced team of parts professionals to help ensure you receive the right part for your machine. Our team members average more than 10 years of service with our company and know the right questions to ask to identify your needs.
- Excellent location close to Chicago’s O’Hare Airport permitting next day delivery, and in many cases same day delivery, to virtually any location.
- Extensive network of secondary local suppliers capable of quickly fabricating or procuring for expedited delivery
- Due to our numerous locations in North America, we have the ability to process most parts orders from 8:00AM to 6:00PM CST, Monday through Friday. Check here for hours of operation.
- We can also help you set up your own spare parts inventory management system to assure immediate availability of those parts needed for regular and scheduled maintenance.
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Parts Exchange Program
Shibaura Machine offers an industry leading warranty on printed circuit boards, amplifiers, and servo motors.
Some electronic components on injection molding machines and machine tools that fail after the warranty period can be returned for exchange of up to 50% of current price providing the returned component is repairable. Please contact one of our parts associates for more details.
