Key Accounts Sales Manager - Medical

Key Accounts Sales Manager - Medical

Remote; Reports to Elk Grove Village, IL Office

Date Written:             March 23, 2023

Division:                    Injection Molding

Location:                    Remote; reports to Elk Grove Village, IL Office

Supervisor:                Deputy General Manager/National Sales Manager      

FT/PT:                        Full-Time, 35 hours/week

FLSA:                         Exempt

Essential Duties:

• Develop a portfolio of major clients, customers, and maintain a superior level of communication with potential customers.

• Develop a thorough understanding of key clients' needs and requirements and prepare customized solutions.
• Manage negotiation of contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.
• Maintain relationships with existing customers by continuously proposing solutions that meet their objectives.
• Resolve any issues and problems faced by customers and deal with complaints in a professional and timely manner.
• Generate new sales, meet strategic planning objectives, and generate company revenue.

• Extensive travel, (approximately 50%), throughout the Americas and Europe, actively developing and closing injection molding machine sales to Key Accounts specifically identified by SMA management.
• Activities shall include, but are not limited to:
  • Bi-weekly reporting of strategies,
  • Monthly sales forecast,
  • Prepare and conduct special training as required,
  • Prepare and conduct seminars on the latest technology,
  • Assist with creation of new medical molding brochure,
  • Prepare and conduct medical sales presentations.

Any other duties and tasks, consistent with your abilities, may be assigned.

Minimum Requirements:

• At least eight (8) + years of experience in the medical plastic injection molding industry.
• Bachelor’s degree (or equivalent work experience).
• Excellent customer service and communication skills (both oral and written), and proven ability in developing and maintaining effective internal and external working relationships.
• Willingness to travel on short notice through the assigned territory and internationally.
• Valid passport for travel outside the U.S.
• Valid unrestricted driver’s license with a driving record free of serious incidents, such as DUI’s.
• Sufficient credit or other financial resources to permit unrestricted domestic and international travel pending expense report reimbursement of legitimate business expenses.
• Proficient with Microsoft PowerPoint, Excel, Word and Office.

Preferred Requirements:

• Hands-on experience using Shibaura/Toshiba machines in a medical molding environment.
• 5 years of successful capital equipment sales experience.

Working Conditions:

• General office environment and extensive travel to manufacturing environments at a wide variety of customer sites.
• More than 50% of work time will require travel to customer sites throughout North America, with occasional travel to Central and South America possible.